Reports To:

Director of Training & Development

Assignment Focus:

The Training & Development Coordinator is a support role to the Director of Training & Development. There is a strong focus on managing the logistics of all classroom, in-club and webinar trainings while taking lead on expanding our social media presence and managing the Crunch U Online portal.

Primary Responsibilities:

Participate in classroom trainings to create action plans

Manage all training surveys and analyze results

Send all pre and post class & in-club communication to attendees

Set up training space, manage meals, agendas and supplies for Crunch U Class & In-Club trainings

Manage all logistics for our four monthly training classes

Prepare and promote agendas and invitations for all training classes

Assist in creating workbooks and support materials for all training classes

Manage swag and supplies inventory for all training classes

Track all training requirements for Franchisees, Franchisee Executives, General Managers & Personal Training Managers

Add all new Franchisee & Franchisee Executives to Crunch U Online platform

Perform audits on Crunch U Online for existing club locations

Train users on Crunch U Online system via webinar

Troubleshoot user issues related to online platform

Assist in auditing Crunch U Online content for updates

Assist with scheduling talent, videographers and design vendors

Manage Crunch U Webinar content calendar

Work with Regionals to prepare Crunch U Webinar content

Manage Crunch U Webinar platform

Manage existing social media accounts

Promote upcoming live and online training opportunities on Crunch U Social platforms

Work with Regionals to create and collect best practice video clips for Crunch U Social

Manage calendar of all best practices video clips for Crunch U Social

Create recognition and rewards program on Crunch U Social

Assist in scheduling meetings & managing calendar for Director of Training & Development

Assist in managing and maintaining all training PowerPoint’s and Prezi’s

Maintain project documentation and course folders

Manage training department mailbox

Coordinate travel arrangements

Manage travel sheet and budget for Training & Development department

Track and reconcile all expenses for Training & Development department

Set up conference lines, webinars as needed

Maintain all Training & Development department files and assets via Dropbox

Manage all vendor payments for Training & Development department

Job Requirements:

5 years administrative experience

2 years office management experience

Excellent written and verbal communication

Basic understanding of social media platforms

Outstanding organizational skills

Strong customer service skills

Attention to detail in a fast-paced environment

Excellent follow-up skills

Ability to think outside of the box

Mastery of Word, Excel, Powerpoint,

Prezi experience preferred

Basic video editing experience is a plus