We are a fitness company looking for a full time Collection Representative to support our clubs by collecting outstanding debts. A successful candidate will strike a balance between maintaining trustful relationships, and ensuring timely payments. Hours are Monday - Friday 8:30 pm - 5:30 pm.

Our Collections Representative should exhibit professionalism and trustworthiness. They will have excellent communication and negotiation skills, as well as an ability to work independently.

Collection Specialist Representative

Keeping accurate records and reporting on collection activity

Monitor accounts to identify next action needed to collect outstanding debts

Investigate historical data for debt

Find and contact debtors to arrange debt payoffs

Take actions to encourage timely debt payments

May negotiate payment plans if assigned

Update account status records and collection efforts

Report on collection activity and accounts receivable status

Requirements

Proven experience as a Collections Representative or similar role

Knowledge of billing procedures and collection techniques

Familiarity with laws related to debt collection (e.g. FDCPA)

Working knowledge of MS Office and databases

Comfortable working with targets

Patience and ability to manage stress

Excellent communication skills (written and oral)

Skilled in negotiation

Problem-solving skills

Bi-lingual is a plus

Compensation

$15.00 plus 5% Commission on total collected