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Member Services Representative

Crunch (Harman) - Inc.

Member Services Representative

Meridian, ID +3 locations
Full Time
Paid
  • Responsibilities

    Job Description

    REPORTS TO: - Manager

    REQUIREMENTS: - Fluent in English - Proficient reading and writing skills - Computer Skills

    SPECIAL SKILLS: - Strong customer service skills

    RESPONSIBILITIES: - Membership Sales - Greet all members & guests with a smile and wish them well as they exit the club - Check in all members and guests in accordance with company procedures - Facilitate any messages on club software at member check-in - Answer phones in courteous, helpful, professional manner - Communicate special events to members and guests - Maintain an atmosphere, which makes members feel welcome - Facilitate all member requests or forward to a manager - Maintain professional disposition at all times - Sell retail products - Schedule member services: tanning, etc - Facilitate payment of member services in accordance with company procedures - Know club facility, services, and schedules - Maintain a clean and organized work area - Assist in all projects as delegated by club management - Follow all policies and procedures in the Employee Handbook - Opening and closing duties

    MEETINGS: - Monthly or Weekly Department Meetings Employee Training Meetings

  • Locations
    Cerritos, CA • Van Nuys, CA • La Verne, CA • Meridian, ID