Reports to

General Manager

Fitness Manager

Requirements:

Fluent in English

Proficient reading and writing skills

Computer Skills

Special Skills:

Strong customer service skills

Sales experience

Responsibilities:

Generate daily sales for both membership and personal training

Execute guest registration process with sales conversion motivation

Greet all members & guests with a smile and wish them well as they exit the club

Plan and excute monthly sales specials

Engage in planning and attending community events for the purposes of sales generation

Communicate special events to members and guests

Utilize and generate results using VFP software for lead generation purposes (will train)

Facilitate referral promotions and execute for results

Maintain an atmosphere, which makes members feel welcome

Facilitate all member requests or forward to a manager

Maintain professional disposition at all times

Sell retail products

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Maintain a clean and organized work area

Assist in all projects as delegated by club management

Follow all policies and procedures in the Employee Handbook

Opening and closing duties

Meetings:

Monthly or Weekly Department Meetings Employee Training Meetings