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Member Services Representative

Crunch - Pacifico Group

Member Services Representative

Midland Park, NJ
Part Time
  • Responsibilities

    Crunch Fitness in Midland Park is looking to hire a candidate to Open our club and work the front desk immediately.

    Reports to:

    Club Manager


    Fluent in English

    Proficient reading and writing skills

    Computer Skills

    Special Skills:

    Strong customer service skills

    Ability to multi task


    Membership Sales

    Greet all members & guests with a smile and wish them well as they exit the club

    Check in all members and guests in accordance with company procedures

    Facilitate any messages on club software at member check-in

    Answer phones in courteous, helpful, professional manner

    Communicate special events to members and guests

    Maintain an atmosphere, which makes members feel welcome

    Facilitate all member requests or forward to a manager

    Maintain professional disposition at all times

    Sell retail products and work the juice bar

    Schedule member services: tanning, personal training etc.

    Facilitate payment of member services in accordance with company procedures

    Know club facility, services, and schedules

    Maintain a clean and organized work area

    Assist in all projects as delegated by club management

    Follow all policies and procedures

    Opening and closing duties

    Benefits offered to full time staff plus a complimentary gym membership.

    Apply with a resume!