Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Member Services Representative

Crunch - Stratford Ontario

Member Services Representative

National
Full Time
Paid
  • Responsibilities

    Reports to:

    Manager

    Hours:

    Full-time position

    Must be able to work 3-11 pm

    Must be willing to cover occasional weekends and overnights

    Requirements:

    Fluent in English

    Proficient reading and writing skills

    Enthusiastic team player

    Maintenance cleaning knowledge

    Ability to learn and retain new information, policies and promos

    Special Skills:

    Above average customer service skills a MUST

    Excellent computer knowledge and skills a MUST

    MUST be able to give and take directions

    organize and direct 1-3 team members to ensure all duties complete

    Responsibilities:

    Membership Sales

    Greet all members & guests with a smile and wish them well as they exit the club

    Check in all members and guests in accordance with company procedures

    Facilitate any messages on club software at member check-in

    Answer phones in courteous, helpful, professional manner

    Communicate special events to members and guests

    Maintain an atmosphere which makes members feel welcome

    Facilitate all member requests or forward to a manager

    Maintain professional disposition at all times

    Sell retail products

    Schedule member services: tanning, etc

    Facilitate payment of member services in accordance with company procedures

    Know club facility, services, and schedules

    Maintain a clean and organized work area

    Assist in all projects as delegated by club management

    Follow all policies and procedures in the Employee Handbook

    Opening and closing duties

    Meetings:

    Monthly Department Meetings / Employee Training Meetings

    Benefits:

    Free Gym Membership including tanning, hydromassage, classes and childcare

    Free Chiropractic

    Free Cold Laser Therapy treatments & discounted Reflexology treatments

    Product and merchandise discount