Reports to:
Manager
Hours:
Full-time position
Must be able to work 3-11 pm
Must be willing to cover occasional weekends and overnights
Requirements:
Fluent in English
Proficient reading and writing skills
Enthusiastic team player
Maintenance cleaning knowledge
Ability to learn and retain new information, policies and promos
Special Skills:
Above average customer service skills a MUST
Excellent computer knowledge and skills a MUST
MUST be able to give and take directions
organize and direct 1-3 team members to ensure all duties complete
Responsibilities:
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings:
Monthly Department Meetings / Employee Training Meetings
Benefits:
Free Gym Membership including tanning, hydromassage, classes and childcare
Free Chiropractic
Free Cold Laser Therapy treatments & discounted Reflexology treatments
Product and merchandise discount