Job Description
Job Title: Client Solutions Manager
Duties:
Client Solutions Manager function in managing day to day operational tasks, such as:
- Provide answers to product questions and assist in product/tools education
- Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process
- Identify optimization opportunities
- Manage account creation process
- Submit and manage operational requests with GSS team
- Assist in RFP process
- Assist reporting needs
Skills:
- Ability to communicate, collaborate and work effectively on a team
- High intellectual curiosity and hunger to learn in ambiguous environment
- Excellent written and vertical communication
- Proven ability to be able to manage multiple work streams at a time with high attention to detail
- Advanced Excel skills and experience working with data preferred
- Strong passion for problem solving and customer service
- Passion for work and general knowledge of advertising industry
Education:
- BA/BS degree preferred
- 3+ years experience in digital media industry preferred