Benefits:
Employee discounts
Health insurance
Job Title: Culinary Administrative Coordinator
Department: Human Resources/Finance/Operations
Reports To: HR but will have a dotted line with CEO and COO
Classification: Full-Time, Salaried
Location/Schedule: HQ-based, primarily weekdays with periodic site visits to restaurant locations
Cream City Concepts – Milwaukee, WI
Cream City Concepts is Milwaukee’s premier hospitality group, bringing people together through vibrant entertainment spaces, exceptional food and drinks, memorable private events, off-site catering, and cozy downtown Airbnb stays. Our growing portfolio includes local favorites like Who’s on Third, Who’s on Layton, Oak Barrel Public House, Cream City Catering, and Third Street Properties.
We’re looking for passionate, detail-oriented professionals who thrive in dynamic environments and want to grow with a company that values excellence, creativity, and teamwork.
About the Role
The Culinary Administrative Coordinator is a key cross-location support role ensuring operational accuracy and consistency across the culinary and management teams. This role focuses on verifying and organizing data—including payroll, inventory, ordering, and costing information—so that chefs and managers can focus on leadership and guest experience.
This position does not supervise staff, but plays a critical part in supporting HR, Accounting, and Operations by:
Maintaining organized, up-to-date culinary and administrative records
Verifying invoices, labor reports, and inventory counts for accuracy
Tracking product costs, vendor pricing, and weekly ordering documentation
Assisting with onboarding paperwork and communication between departments
Reinforcing accountability and process consistency across multiple venues
If you’re organized, proactive, and passionate about bringing order and clarity to fast-paced hospitality operations, we’d love to have you on the team.
Primary Objective
Maintain accurate, consistent administrative systems for payroll verification, inventory and ordering records, costing analysis, and SOP/recipe documentation; coordinate cross-department communication; and verify that required information is complete and accurate before leadership review.
Key Responsibilities
Administrative Coordination & Data Integrity:
Maintain and update inventory, ordering, costing, recipe, and SOP documentation for all locations.
Verify accuracy of payroll entries, labor reports, vendor invoices, and order confirmations prior to HR/Accounting submission.
Review submitted reports for completeness and formatting.
Track open items and follow up with managers, chefs, HR, or Accounting to confirm completion and documentation.
Inventory, Ordering, and Cost Control Support:
Confirm ordering, receiving, and invoice documentation is logged consistently across locations.
Maintain and update recipe and cost binders (yields, unit prices, portion standards) and align with current vendor pricing.
Assist with cost analysis and variance tracking (actual vs. theoretical usage) and route findings to responsible managers/chefs.
Monitor weekly/monthly par levels, accuracy of counts, and waste reporting.
Systems, Organization, and Reporting:
Build and maintain standardized checklists, forms, and shared-folder structures that ensure consistency across departments.
Assist HR/Accounting with reconciling labor cost, COGS, and variance logs.
Maintain an organized filing and version-control system for recurring reports.
Help onboard new managers on administrative systems, document standards, and reporting cadence.
Cross Department Collaboration & Communication:
Serve as the administrative liaison between HR, Accounting, Operations leadership, GMs, and Chefs.
Document meeting notes and procedural updates; distribute clearly and file in the shared system.
Follow through on open issues, providing reminders and updates until each task is verified and closed.
Uphold standards of accuracy, confidentiality, and professionalism in all communications and records.
Scope Boundaries & Standards
This is a non-supervisory administrative role. The coordinator supports and verifies; they do not replace or perform mid-management responsibilities (e.g., owning ordering decisions, executing prep, or managing inventory counts). Responsibility for operational execution remains with the GM, Chefs, and respective managers. The coordinator ensures the information and records around those duties are accurate, complete, and organized before leadership review.
Qualifications
2+ years in hospitality/restaurant operations or administrative coordination
Organized, detail-oriented, and steady under pressure
Clear written and verbal communication across departments
Comfortable with spreadsheets, shared drives, and cost-tracking systems
Discreet, dependable, collaborative, and respectful of confidentiality
Compensation & Schedule
Compensation: $60,000–$68,000 annually (experience-based)
Benefits: Health insurance reimbursement, PTO, dining discounts
Schedule: Primarily weekdays, HQ-based with periodic location visits
Why This Role Matters
By verifying, organizing, and aligning the flow of information, the coordinator reduces rework, improves communication, and ensures leadership makes decisions based on complete and accurate data. When the details are right, managers can lead, kitchens can execute, and the business can scale with confidence.