Job Description

MANAGER ROLE OVERVIEW

WE ARE LOOKING FOR A HIGHLY ORGANIZED AND DETAIL-ORIENTED ASSISTANT MANAGER TO OVERSEE OUR CANNABIS RETAIL OPERATIONS. THE ASSISTANT MANAGER WILL BE RESPONSIBLE FOR MANAGING PERSONNEL, INVENTORY PURCHASING AND TRACKING, SALES GOALS, AND THE GENERAL DAY-TO-DAY MATTERS. YOU WILL COMMUNICATE EFFECTIVELY WITH ALL LEVELS OF THE ORGANIZATION TO IMPLEMENT AND MAINTAIN STORE GOALS, PROTOCOLS, POLICIES AND PROCEDURES IN ACCORDANCE WITH COMPANY STANDARDS.

RESPONSIBILITIES

• ABILITY TO REACT UNDER PRESSURE, USE GOOD JUDGMENT IN AMBIGUOUS SITUATIONS AND BE FLEXIBLE/ADAPTABLE

• RUN A POS SYSTEM ON THE RETAIL FLOOR, MAKE VOIDS AND INVENTORY ADJUSTMENTS.

• ADHERE TO AND PROMOTE A CULTURE OF COMPLIANCE AS IT PERTAINS TO STATE AND COMPANY REGULATIONS.

• ASSIST AND SUPPORT STAFF

REQUIREMENTS

• 3+ OF YEARS EXPERIENCE IN A RETAIL MANAGEMENT POSITION.

• DETAIL ORIENTED, HAVE A PASSION FOR PROCESS, A DRIVE FOR RESULTS, AND THE ABILITY TO LEAD AND INFLUENCE IN THE HIGH-REGULATED AND COMPLIANCE-FOCUSED CANNABIS INDUSTRY

• PROVEN ORGANIZATIONAL, LEADERSHIP, AND INTERPERSONAL SKILLS.

• WORKING KNOWLEDGE OF INVENTORY AND SALES REPORTS.

• BACKGROUND IN THE CANNABIS INDUSTRY IS HIGHLY PREFERRED.

CANNABIS SALES ASSOCIATE:

For immediate consideration, please answer a few video interview questions at: HTTPS://HIRE.LI/341C52C

EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:

• Perform opening and closing duties.
• Record transactions accurately in the POS, use appropriate log in, and ensure the accuracy of assigned till.
• Maintain a positive caring attitude, and treat customers and co-workers with respect and compassion.
• Create a welcoming environment: smile and greet each customer with compassion, warmth and gentleness.
• Provide exceptional service to all customers; act as a resource for Culture Cannabis Clubs Policies and Cannabis Law updates; provide information to customers about healing services, and vending services.
• Maintains discretionary practices with all vendors, voucher and contractor information; tactful with all sensitive business information.
• Follow and integrate Culture Cannabis Clubs policies and procedures into all on the job interactions, tasks and behaviors.
• Perform general reception duties including, but not limited to, answering and routing phone calls, and relaying messages in a timely manner.
• Regulate the movement of customers, vendors and visitors throughout the building.
• Maintain customer database; accurately register and verify new customers and ensure all information is current.
• Ensure all customers understand and follow Culture Cannabis Clubs policies and procedures.
• Maintain neatness, supply level, organization, and overall cleanliness of the reception desk, healing services sign up area, activist station, and resource center.
• Assist customers with special needs.
• Escalate customer issues to supervisor when appropriate.
• Record customer information accurately.
• Listen and respond to customer and coworker needs/requests appropriately and timely.
• Communicate with other departments as necessary.
• Assist to maintain and ensure departmental equipment is functioning and in good working order.
• Attend required meetings and participate in team and professional development activities.
• Fill in when short staffed.
• Provide timely and appropriate feedback to supervisor.
• Perform other duties as assigned by supervisor.

JOB SPECIFIC PERFORMANCE REQUIREMENTS:

• Administrative skills.
• Knowledgeable of Microsoft Office.
• Outstanding customer relations skills.
• Exceptional conflict resolution skills.
• Ability to function in a fast-paced environment.
• Knowledgeable in Microsoft Office Suite.
• Excellent communication skills.
• Basic computer operating skills.
• Basic math skills.

GENERAL PERFORMANCE REQUIREMENTS:

• Provide excellent service.
• Present a professional image in appearance, actions and words.
• Demonstrate ownership, accountability, initiative and quality of work.
• Build positive team relationships throughout your department and Culture Cannabis Club.
• Work scheduled shifts.
• Record all time worked accurately, promptly, and honestly.
• Follow all safety policies.
• Be a role model for the Culture Cannabis Club Experience.
• Understand and practice Culture Cannabis Clubs values.
• Demonstrate ethical behavior.

Company Description

www.culturecannabisclub.com