Now Hiring! Production Assistant
Job Type: Full-time / On-site
Schedule: Monday - Friday 8am-5pm
Salary: $21 - $23 / hour
Location: Falmouth, ME
Who We Are:
Cunningham Security, an established company that offers customizable and unique commercial and residential security solutions, is seeking a Production Assistant. Cunningham is a family-owned business that services many homes and business in Northern New England. Cunningham prides itself on high quality service. Cunningham is growing and has lots of room for upward mobility.
Job Summary:
Production Assistants are a critical piece of Cunningham’s customer service. Production Assistants are responsible for communication and coordination between our production department and our customers. The job has a lot of variety and requires the employee to be able to switch tasks quickly without losing detail.
As a face of the company, it is important that you have both good customer service skills and technical knowledge to provide accurate information in a professional manner to our customers.
What’s In It for You:
Short & Long-Term Disability.
Medical/Dental.
Vision Plan.
Paid Time Off.
Retirement Plan.
What You’ll Do:
Respond to emails and voicemails from customers and coworkers.
Review jobs to ensure all notes and times were received and updated correctly.
Identify and schedule jobs that require go-back appointments.
Confirm appointments for upcoming jobs via phone and email.
Provide summary of work to be completed to technicians.
Actively manage schedule and job queue.
Work closely with the sales team to provide scheduling updates as needed.
Work closely with service scheduling to utilize company resources to best serve our customer base.
What You’ll Need:
Excellent Communication skills
Ability to work as part of a team.
Maintain accurate records.
High attention to detail.
Exceptional organization.
Excellent problem solving and troubleshooting skills.
Ability to sit for prolonged periods at a desk working on a computer.
Must be able to lift 15 pounds at a time.