Custom Care Technician

Lawn Doctor Antioch-Gurnee-Lake Villa

Custom Care Technician

Lake Villa, IL
Full Time
Paid
  • Responsibilities

    Fall Customer Care Lawn Technician

    Lawn Doctor is looking for a dependable, hardworking Fall Customer Care Lawn Technician to join our team for the fall season.

    This is a hands-on outdoor position focused primarily on core aeration and seeding, followed by late-season and winterization fertilizer applications.

    Experience Is NOT Our Top Priority

    You do not need lawn care experience.

    We can teach you how to operate an aerator, seed a lawn, and properly apply fertilizer.

    What we can't teach is your character.

    We're looking for someone who shows up, works hard, takes pride in doing the job correctly, treats customers and their property with respect, and is willing to learn.

    If you have lawn care experience, great. If you've never worked on a lawn professionally but you're dependable, coachable, hardworking, and good with people, we want to hear from you.

    We'd rather train a great person how to care for lawns than try to teach an experienced technician how to care about our customers.

    What You'll Do

    Perform core aeration and overseeding services

    Operate professional lawn care equipment

    Transition into late-season and winterization fertilizer applications

    Complete scheduled routes efficiently and accurately

    Communicate professionally with customers

    Identify and report customer concerns or lawn conditions

    Follow product labels, company procedures, and safety requirements

    Maintain clean and organized equipment and company vehicles

    Customer Care Is Part of the Job

    When you pull into a customer's driveway wearing a Lawn Doctor uniform, you represent our entire company.

    Customers will have questions and sometimes concerns. We expect you to stop, listen, communicate professionally, and treat them with respect.

    You aren't expected to know every answer. You're expected to care enough to find one.

    A great-looking lawn is important. A customer who trusts the person caring for their property is just as important.

    Our Core Values

    Our team is built around five core values:

    Integrity – Do the right thing, even when no one is watching.

    Consistency – Provide dependable, professional service every time.

    Ambition – Work hard, keep learning, and accept coaching.

    Respectfulness – Respect our customers, coworkers, equipment, and property.

    Protecting Our Reputation – Understand that everything you do represents the entire Lawn Doctor team.

    What We're Looking For

    Dependable and ready to work

    Strong work ethic and positive attitude

    Comfortable working outdoors and performing physical work

    Comfortable communicating with customers

    Able to follow directions and work independently once trained

    Willing to learn and accept coaching

    Valid driver's license and acceptable driving record

    Previous lawn care, landscaping, equipment operation, or customer service experience is helpful, but not required.

    We'll Teach You the Rest

    Fall is busy and the work is physical, but we'll provide hands-on training and teach you our equipment, services, safety procedures, and expectations.

    We're not looking for someone to simply get through a list of lawns. We're looking for someone who takes pride in their work, takes care of their customers, helps their teammates, and represents Lawn Doctor professionally.

    You bring the work ethic, character, dependability, and willingness to take care of people. We'll teach you the rest.

    Apply today to join the Lawn Doctor team.

    Lawn Doctor is an Equal Opportunity Employer

    • All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.