Job Description

Job Description

We are seeking a dedicated Customer Account Representative to join our dynamic client relations team. The ideal candidate will act as a trusted point of contact for our clients, ensuring seamless communication, prompt support, and the successful delivery of branding projects. This role requires a blend of professionalism, strategic thinking, and interpersonal excellence.

Key Responsibilities

• Serve as the primary contact for assigned client accounts, ensuring satisfaction and long-term relationships.

• Coordinate project timelines, deliverables, and communications between clients and internal teams.

• Understand client needs and provide proactive solutions that align with Elevare Branding’s standards of excellence.

• Prepare account reports and performance summaries for internal review and client presentation.

• Manage feedback and implement necessary adjustments to optimize service and results.

• Support the development of new strategies to enhance client retention and engagement.

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Communications, Marketing, or related field.

• Minimum of 1–2 years of experience in account management, customer relations, or client service (branding or marketing industry preferred).

• Excellent communication and organizational skills with strong attention to detail.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Proficiency in Microsoft Office Suite and familiarity with CRM systems.

• A professional, client-focused attitude with a passion for delivering exceptional service.

Additional Information

Benefits

• Competitive annual salary ($57,000 – $62,000).

• Opportunities for career advancement and professional growth.

• Supportive and collaborative team environment.

• Comprehensive training and skill development programs.

• Paid time off and health coverage options.