Customer Account Representative

GG Media

Customer Account Representative

Washington, DC +7 locations
Full Time
Paid
  • Responsibilities

    Job Description

    As a Customer Account Representative at GG Media, you will serve as a key point of contact for our clients, ensuring their needs are met with precision and care. You will manage accounts, provide personalized support, and contribute to the overall success and satisfaction of our clients. This role is ideal for someone organized, detail-oriented, and eager to grow professionally.

    Responsibilities:

    • Manage and maintain client accounts, ensuring accuracy and satisfaction

    • Communicate effectively with clients to resolve inquiries and provide support

    • Collaborate with internal teams to ensure seamless service delivery

    • Maintain detailed records and reports for client accounts

    • Identify opportunities for process improvement and efficiency

  • Qualifications

    Qualifications

    • Strong communication and interpersonal skills

    • Highly organized with excellent attention to detail

    • Ability to multitask and prioritize in a fast-paced environment

    • Professional attitude and commitment to delivering exceptional service

    • Eagerness to learn and grow within the company

    Additional Information

    • Competitive salary with growth opportunities

    • Professional development and career advancement support

    • Positive and collaborative work environment

    • Skill-building and continuous learning initiatives

    • Comprehensive benefits package

  • Locations
    Washington, DC • Atlanta, GA • Louisville, KY • Charlotte, NC • Rochester, NY • Cincinnati, OH • austin, TX • Fort Worth, TX