Benefits:

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Customer Account Representative

Full-Time | In-Person | Cleveland, OH

We are hiring a Customer Account Representative to join our Cleveland team. This position works directly with customers, providing information about available services, answering questions, and assisting with account needs.

We’re looking for someone who communicates well, enjoys working with people, and is comfortable in a fast-paced, team-oriented environment. Previous customer-facing experience is helpful, but we are also open to candidates looking to build their professional experience.

Responsibilities

Speak with customers in person about available products and services

Answer questions and provide accurate information

Help customers understand current options and promotions

Assist customers with new and existing account needs

Maintain a professional and positive customer experience

Stay up to date on client services and account changes

Work alongside team members to meet daily objectives

Participate in ongoing training and team meetings

Qualifications

Strong communication and interpersonal skills

Professional, dependable, and organized

Comfortable speaking with customers face-to-face

Able to work well in a team environment

Willing to learn and take feedback

Customer service, retail, hospitality, or other customer-facing experience is a plus

What We Offer

Full-time schedule

Weekly pay

Training and ongoing support

Team-oriented work environment

Hands-on customer and account experience

Opportunities for continued professional growth

If you enjoy working with people and are looking for an opportunity to build experience in customer relations and account support, we encourage you to apply.