Customer Appointment Scheduler

Chris Nikel Chrysler Jeep Dodge Ram Fiat

Customer Appointment Scheduler

Tulsa, OK
Paid
  • Responsibilities

    Join our team at Chris Nikel Chrysler Jeep Dodge RAM and FIAT in Tulsa, OK, as a Customer Appointment Scheduler for our Automotive Service Department. We are seeking a dedicated individual to provide exceptional service by managing customer appointments efficiently. Responsibilities: • Receiving incoming customer calls to schedule service appointments • Listening to customers' needs and concerns • Scheduling appointments using our tracking system • Communicating with Service managers and advisors • Helping to keep customers informed of progress Qualifications: • 2 years of BDC experience is a plus • Excellent interpersonal and communication skills with the ability to relate to all types of personalities • Ability to maintain good working relationships and collaborate effectively • Superior customer service skills. Integrity, good work ethic, and personal accountability • Time management and organizational skills • High School Diploma or GED Compensation: $13 - $15 hourly

    • Receiving incoming customer calls to schedule service appointments • Listening to customers' needs and concerns • Scheduling appointments using our tracking system • Communicating with Service managers and advisors • Helping to keep customers informed of progress