Benefits:

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Benefits / Perks

Competitive wages

Career growth opportunities

Fun, friendly, and customer-focused work environment

Ongoing training provided

Employee discount

Job Summary

We are seeking a friendly, reliable, and customer-focused Customer Care Associate to join our dry cleaning team at The Cleaning Club. This is a part-time morning position and a key front-of-house role.

As the first point of contact for our customers, you will be responsible for delivering excellent customer service, processing drop-offs and pickups, and ensuring each customer feels welcomed and taken care of. The ideal candidate has prior retail or cashier experience, strong communication skills, and enjoys working with people. Dry cleaning experience is a plus, but we will train the right person.

For the right individual, this role can lead to growth, additional hours, and a potential full-time position.

Responsibilities

Greet every customer with a smile and provide warm, professional customer service

Process customer drop-offs and pickups accurately

Tag, mark, and sort garments correctly

Retrieve customer orders upon pickup

Operate the register, ring up sales, and complete transactions

Collect payments by cash and credit card

Issue receipts and handle basic transaction questions

Assist with light back-of-house duties such as assembly, bagging, and racking (training provided)

Maintain cleanliness and organization of the store, including sweeping, mopping, dusting, taking out trash, and keeping the lobby and parking area tidy

Help with general shop tasks as needed (this list is not exhaustive)

Lift and transport light bundles of clothing as part of daily operations

Qualifications

Strong English communication skills (required)

Prior retail or customer service experience preferred

Dry cleaning experience is a strong plus

Spanish is a bonus, but not required

Ability to read, count, write, and communicate clearly and effectively

Friendly, welcoming, and professional attitude

Reliable, punctual, and detail-oriented

Willingness to learn and work well in a team environment

Ability to quickly and accurately operate a register

Willingness to be cross-trained in different areas of the business

We prefer applicants who can provide professional references

Schedule

Part-time

Monday – Saturday

7:00 AM – 11:00 AM

Pay

$17.87 – $20.00 per hour (based on experience)