Customer Care Technician

Eurofins USA PSS Insourcing Solutions

Customer Care Technician

Seattle, WA
Full Time
Paid
  • Responsibilities

    Job Description

    Excellent pay. No experience required - training will be provided.

    1st shift – Full time M-F (8AM-4:30PM) Emergency support as needed

    Employee Responsibilities:

    • Facility support technician works in a biomedical laboratory and manufacturing facility performing a variety of environmental service duties to support our customers by caring for the equipment and common areas as well as supporting the maintenance and operations of the laboratories, equipment, storage areas.
    • Support our customers to ensure to ensure the facility including restrooms, locker rooms, cafeterias, warehouse, equipment, and storage areas are cleaned and in good condition for routine daily activities
    • Clean and stock glassware and other reusable laboratory products
    • Inspect mechanical and utilities rooms for proper operation, safety hazards, and logbook completion
    • Remove Biohazard waste materials from the labs and processing areas
    • Coordinate with and escort vendors and contractors for repairs, maintenance, and other service items for the facility and equipment activities
    • Provide on-call and off-shift support as needed to maintain uninterrupted facility and lab operations
    • Assist with maintaining inventory of critical spare parts, tools, and maintenance materials
    • Stock and organize supplies for all required areas of the scope
    • Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility
    • Follow standard procedures and execute activities independently, as well as in a team environment.
    • Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.
  • Qualifications

    Qualifications

    _ Minimum Qualifications:_

    • Minimum of high school diploma, or equivalent
    • Reliable, hardworking team player
    • Ability to use Microsoft computer applications for communication, emails, and training
    • Ability to pass a full physical as well as a drug test to work in a physically active role
    • Authorization to work in the United States indefinitely without restriction or sponsorship

    _ The Ideal Candidate would possess:_

    • Strong customer service skills, ability to work independently, and strong attention to detail
    • Experience with facility maintenance activities in a manufacturing, custodial, medical, or laboratory environment
    • Good communication skills (both written and verbal)
    • Ability to stand for up to 8 hours/day in a physically active role

    Additional Information

    Position is Full Time, M-F (8AM-4:30PM) . Candidates currently living within a commutable distance of Seattle , WA are encouraged to apply.

    ** What we offer:**

    • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
    • Life and disability insurance
    • 401(k) with company match
    • Paid vacation and holidays
    • Yearly goal-based bonus & eligibility for merit-based increases
    • Compensation: $19.50-$20.50 per hour

    Eurofins Lancaster Laboratories Professional Scientific Services® (PSS) is a global, award-winning insourcing solution that places our people at our clients’ site dedicated to running and managing laboratory services while eliminating headcount, co-employment and project-management worries.

    We infuse our 55-year track record of scientific and laboratory operations expertise, as well as HR and great place to work best practices, to recruit, hire, train and manage highly qualified scientists to perform laboratory services using our client’s quality systems and equipment.

    Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

  • Compensation
    $19-$19