Customer Care Technician

Eurofins USA PSS Insourcing Solutions

Customer Care Technician

Bothell, WA
Full Time
Paid
  • Responsibilities

    Job Description

    Excellent pay. No experience required - training will be provided.

    1st shift – Full time Thursday -Monday 11am -7:30pm

    Employee Responsibilities:

    · Customer care technician works in a biomedical laboratory and manufacturing facility performing a variety of environmental service duties to support our customers by caring for the offices and common areas as well as supporting the maintenance and sterility of the laboratories, equipment, storage areas.

    · Support our customers through cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure facility is cleaned and in good condition for routine daily activities

    · Ensure all laboratories and equipment are clean, disinfected and ready for production and testing of sterile medical products.

    · Stock and organize supplies for all required areas of the scope

    · Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility

    · Follow standard procedures and execute activities independently, as well as in a team environment.

    · Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.

  • Qualifications

    Qualifications

    The Ideal Candidate would possess:

    - Strong customer service skills, ability to work independently, and strong attention to detail

    · Experience performing housekeeping responsibilities, or custodial or sanitization in a medical, laboratory, or a clean room environment

    · Good communication skills (both written and verbal)

    · Ability to stand for up to 8 hours/day in a physically active role

    Minimum Qualifications:

    · Minimum of high school diploma, or equivalent

    · Reliable, hardworking team player

    · Ability to use Microsoft computer applications for communication, emails, and training.

    · Ability to pass a full physical including a respiratory certification, with annual monitoring, as well as a drug test to work in a manufacturing environment

    · Authorization to work in the United States indefinitely without restriction or sponsorship

    Additional Information

    • Comprehensive medical coverage, with dental and vision options
    • Life and disability insurance
    • 401(k) with company match
    • Paid holidays and vacation
    • Compensation Range - $20/hr

    Eurofins Lancaster Laboratories Professional Scientific Services® (PSS) is a global, award-winning insourcing solution that places our people at our clients’ site dedicated to running and managing laboratory services while eliminating headcount, co-employment and project-management worries.

    We infuse our 55-year track record of scientific and laboratory operations expertise, as well as HR and great place to work best practices, to recruit, hire, train and manage highly qualified scientists to perform laboratory services using our client’s quality systems and equipment.

    Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.