Customer Consultant

Eclipse Marketing Providers

Customer Consultant

Matteson, IL
Full Time
Paid
  • Responsibilities

    We are looking for a dynamic individual with customer service experience who wants to take things to the next level as an ** Entry-Level Customer Consultant!** All training provided!

    In this role, you will be responsible for providing exceptional customer service to our Fortune 500 clientele, providing product information & follow-up to ensure customer satisfaction. The ideal candidate will possess a "work hard-play hard" attitude with strong communication skills, a knack for problem-solving, and the ability to analyze customer needs effectively. This position requires proficiency in various communication tools and a commitment to maintaining high standards of service, within a vibrant team setting!

    ** What we Offer**

    • One-On-One Guidance To Help You Flourish Personally & Professionally
    • Growth Opportunities & Training Resources Including Free Business Courses
    • Encouraging Team Leaders & Hands-On Training
    • Volunteer Choices For Seasonal Charity Events
    • Stimulating Business Trips, Networking Events & Opportunities for Travel
    • Regular Social Events & Lively Atmosphere

    ** Day-To-Day Expectations**

    • Analyze Customer Issues & Provide Effective Solutions That Align With Company Policies
    • Be Coach-able While Learning Client Product Knowledge & Business Acumen
    • Maintain Accurate Records Of Customer Interactions & Transactions
    • Able To Work Indoors/Outdoors & Open To Travel Opportunities
    • Strong Interpersonal Skills & Emotional Intelligence
    • Driven To Grow Into A Leadership Role & Team Player Mentality

    Previous experience is not required as we grow our company organically & pride ourselves on our strong leadership & training within the office.

    We make it a priority to develop our team in an energetic environment where growth is accessible to all!

    If you feel like you would make a strong addition to our team, feel free to apply & someone from HR will reach out promptly!