Benefits:

Competitive salary

Canyon Adventure Vans – Hurricane, UT Schedule: Monday–Friday, 9:00am–5:00pm Pay: $20–$25/hour (DOE)

Position Overview

Canyon Adventure Vans is seeking a friendly, organized, and reliable Customer Experience Coordinator to support our Utah location. This role is the primary point of contact for customer communication and in-person inquiries, while also supporting daily operational workflows.

This position is ideal for someone who enjoys helping people, is comfortable using technology, and is eager to learn new systems. Training will be provided.

Responsibilities

Respond to customer emails, website chats, and phone calls in a timely and professional manner

Greet and assist customers visiting the Utah location

Answer questions related to products, orders, lead times, and general inquiries

Assist with order lookups and basic order support using Shopify

Use Google Workspace (email, documents, shared files) for daily communication and organization

Track tasks and follow-ups using Asana

Communicate clearly with internal team members to resolve customer issues

Follow established processes and assist with ongoing improvements

Qualifications

Friendly, professional, and customer-focused

Strong written and verbal communication skills

Organized, dependable, and detail-oriented

Comfortable learning and using new software and systems

Ability to multitask and prioritize in a fast-paced environment

Prior customer service or retail experience preferred, but not required

What We Offer

Competitive hourly pay: $20–$25/hour (based on experience)

Consistent weekday schedule (no weekends)

Training and support

Positive, team-oriented work environment

Opportunity to grow with a well-established and growing company