Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Customer Experience Coordinator – Be the Heartbeat of a Life-Saving Mission

Are you a proactive go-getter with a warm, confident style? Do people trust you because you’re organized, dependable, and communicate with purpose? If you’re the kind of person who leads by example, takes pride in precision, and loves helping people—this is the job for you.

Why You Should Apply – Now

At Radon Defense Midwest and Iowa Radon Defense, we save lives. Seriously. Our work improves indoor air quality, protecting families and communities. We’re not just another company—we’re a mission-driven team obsessed with doing things right, doing them better, and doing them together.

Want proof? Check out what our team has to say:

Employee Testimonials Playlist

What You’ll Be Doing

Lead Scheduling – Be the strategic link between sales, production, and customer satisfaction.

Admin Backbone – Handle key admin tasks (packets, payments, state reporting) with eagle-eye accuracy.

Customer Care – Deliver WOW experiences on every call. Resolve issues with empathy and professionalism.

Sales Support – Convert inbound leads fast. Follow up on unsold proposals (commission if you close the deal), and generate referrals through great service.

What Makes You a Fit

Detail-driven with a precision mindset

Adaptable and comfortable switching tasks throughout the day

Clear, professional communicator

Proactive and self-starting—no hand-holding required

Our Core Values

Transparent – Honest, down-to-earth, and full-disclosure in every interaction

Empathetic – We lead by listening and caring

Positive – Optimistic in adversity, always looking for solutions

Progressive – Constantly improving ourselves and our work

Pay & Benefits

$45,000 per year

Commission opportunities on closed sales

50–60% of health insurance premiums paid

Health Savings Account match (up to $1,000 annually)

Life Insurance

Voluntary benefits (Dental, Vision, Disability, Supplemental Life)

3% match for Retirement Savings

Accrued PTO starting Day One

No nights. No weekends. No holidays.

Ready to Join a Mission with Meaning?

Apply today and make a real impact—with a team that’s got your back every step of the way.

Start by taking our quick Culture Index survey:

https://go.cultureindex.com/p/yV6d732nWz

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to National Radon Defense.