Benefits:

Bonus based on performance

Competitive salary

Health insurance

Training & development

Seeking a Full Time Restoration Customer Experience Manager!

As a Customer Experience Manager, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and email, meeting with adjusters onsite, and generally being a helpful and positive presence in the workplace.

Key Responsibilities

Perform fundamental daily administrative tasks to assist all divisions of the company.

Coordinate crews, job scheduling, pristine communications with the adjusters/customers

Perform detailed and accurate data entry

Assist other departments in communications for all assigned projects in assigned locations

Position Requirements

High school diploma/GED (preferred)

Must have 1-3 years of restoration experience

Must be knowledgeable in Google docs/sheets

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Requires the ability to lift, open filing cabinets, bending, sitting, or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.