Benefits:

401(k) matching

Competitive salary

Paid time off

We are seeking a detail-oriented, part-time Customer Operations & Administrative Support Professional to support daily office and operational activities. This role serves as a key point of contact for customers while also assisting with administrative, billing, data, and filing functions. The ideal candidate enjoys helping people, takes ownership of their work, and is interested in growing into expanded administrative or leadership responsibilities over time as business needs evolve.

This role is a good fit for someone who:

Enjoys working directly with customers and solving problems

Is comfortable supporting multiple areas of the business

Takes pride in accuracy, organization, and follow-through

Shows initiative and is interested in learning new skills

Is looking for a role with long-term growth potential

Pay Range: $20.00 – $27.00 per hour - Based on qualifications. Part-time: Up to 20 hours per week, Monday through Friday

Qualifications

· Strong attention to detail and commitment to accuracy

· Proven data entry or administrative support experience

· Customer service experience

· Proficiency in Microsoft Office or similar tools · Ability to work independently, while recognizing when to seek guidance and/or ask questions.

· Strong communication skills, both verbal and written

· Familiarity with Advanced Routing Systems (ARS) strongly preferred

· Basic accounting knowledge or exposure preferred

· QuickBooks experience a plus

Primary Job Duties

Accurately enter, maintain, and review data within operational systems

Maintain and update records in the Advanced Routing Systems (ARS) database

Support daily office and operational workflows

Assist with billing, invoicing, and basic accounting tasks as assigned

Identify data discrepancies and support corrective actions

Provide professional customer support via phone and email

Assist with documentation, reporting, and general administrative support

Provide support with marketing activities and community events as needed

Responsibilities may expand over time based on business needs and demonstrated capability

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.