Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Position Overview: We are seeking an on‑site liaison across Reno and Austin, tightly connected to the Dallas plant. You will own fast containment, MRB/GP12 execution, and closed‑loop feedback that drives zero escapes on CTQ. You must read and interpret engineering drawings with GD&T (a.k.a. GN&D) and clearly communicate issues and risks with both customer and internal engineering.

Responsibilities:

· Customer‑site presence — Reno (≈50%)

o Lead on‑site containment (stop/hold/segregate), build suspect lists, coordinate rework/returns.

o Run MRB & GP12 for AOI‑flagged parts: image pull‑up, objective‑evidence review (e.g., continuity logs), pass/fail decisions; no ship without evidence.

o Perform LPAs, line walks, verify corrective actions; maintain daily scorecards (DPPM, escape rate, time‑to‑containment).

o Serve as the day‑to‑day voice to customer SQ/production; deliver concise, data‑first updates and recovery plans.

· Customer‑site support — Austin (≈10%)

o Support trials/builds/audits; collect early signals (fit‑up, assembly, electrical continuity) and escalate with annotated prints.

o Align on change points and readiness with customer teams; feed learnings back to Dallas.

· Factory support — Dallas (≈40%)

o Close the loop with stamping/assembly/test/pack to prevent recurrence; align control plans, CTQs, and measurement methods.

o Convert customer feedback into structured 8D/5Why/Is–Is Not; drive sustainable corrective actions.

o Support AOI parameter tuning, continuity‑gate/“release‑code” processes, and eMRB/evidence capture (images, logs, sign‑offs).

o Systems, data & communications

o Maintain SN‑level traceability: AOI images, MRB/GP12 decisions, objective measurements (e.g., continuity), and release codes.

o Publish daily “Reno/Austin → Dallas” briefs (in English; Chinese summaries preferred): top defects, hotspots, escapes, ETA to clean‑point, risks/asks.

o Escalate early with quantified impact and interim mitigations.

o 30/60/90‑Day Outcomes

· Day 1–14 (Dallas training): Complete Quality & Engineering onboarding; align CTQs, prints/GD&T, AOI rules, MRB/GP12 checklists; gain system access (eMRB/MES).

· 30 days: Stand up GP12 lane & MRB checklist at Reno; enable image pull‑up + decision logging; agree SLAs (<2h to containment, <24h to suspect list).

· 60 days: Zero CTQ escapes; ≥30% faster MRB re‑review cycle; live AOI–MRB–GP12 dashboard; first closed 8Ds with verified effectiveness.

· 90 days: ≥50% reduction in repeat defects; release‑code gate active at ship points; PFMEA/control plan matched to actual risks.

Qualifications:

· 3–7 years in Supplier Quality / Resident Engineering / Manufacturing Quality (automotive or high‑volume preferred).

· Able to read and interpret engineering drawings with GD&T (GN&D)—feature controls (position/profile/flatness), datums, and basic stack‑ups; can communicate deviations clearly with design/manufacturing engineering using annotated markups.

· Hands‑on with MRB, GP12/containment, AOI image review, defect mapping, and customer‑side interactions.

· Proficient in 8D/5Why, SPC, control plans, PFMEA; comfortable creating measurement plans from prints.

· Strong data skills (Excel/Sheets; bonus: Power BI/Tableau or basic Python for trend analysis).

· Excellent cross‑functional and customer‑facing communication; decisive under time pressure.

· Language: English required; Mandarin Chinese speaking preferred (ability to summarize daily updates in both languages is a plus).

· Able to travel routinely between Reno, Dallas, and Austin

Preferred:

· Experience in metal stamping/busbar/assembly; exposure to electrical/continuity checks and AOI tuning.

· Prior resident engineer role at an OEM/customer site.

· MES/QMS/eMRB experience and evidence‑based release processes; ability to draft bilingual work instructions.

Work Environment & Schedule

· Primarily on customer production floors and quality labs (PPE required).

· Day shift with flexibility for off‑shift/weekend coverage during excursions, builds, or audits.

What Success Looks Like

· Zero CTQ escapes to the customer.

· < 2 hours to containment; < 24 hours to a verified suspect list on any event.

· Measurable reduction in MRB/GP12 rework via robust 8D closures and parameter/control‑plan updates.

· Trust built with the customer through proactive, transparent, bilingual communication.

Location & Travel: ~50% on‑site at the customer’s Reno, NV factory; ~40% at our Dallas, TX factory; ~10% at the customer’s Austin, TX site. Routine travel between sites; occasional off‑shift/weekend support during ramps.

Onboarding: First 2 weeks full‑time in Dallas for Quality & Engineering training (process, CTQs, AOI, MRB/GP12, eMRB/evidence capture).