Benefits:

Bonus based on performance

Company parties

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Customer Relations Representative

Full-Time | In-Person | Beachwood, OH

We are looking for a motivated and personable Customer Relations Representative to join our growing team in Beachwood. This is an entry-level, customer-facing opportunity for someone who enjoys working with people, communicating confidently, and working toward measurable goals.

You’ll work directly with customers while representing established client brands, helping customers understand available products, services, and current promotions. This role combines customer relations, sales, and account support in a fast-paced, team-oriented environment.

What You’ll Do

Engage with customers face-to-face and create a positive customer experience

Learn client products, services, promotions, and current offers

Ask questions to understand customer needs and recommend appropriate solutions

Support customer acquisition and sales goals

Build relationships through professional communication and follow-up

Track individual performance and work toward daily and weekly goals

Participate in team meetings, coaching, and ongoing development

Represent our clients and their brands professionally

What We’re Looking For

Strong communication and interpersonal skills

Comfortable meeting and speaking with new people

Motivated by goals, results, and personal growth

Professional, dependable, and positive

Coachable and willing to learn

Able to work effectively in a team environment

Experience in retail, hospitality, customer service, promotions, or sales is a plus

What We Offer

Full-time, consistent schedule

Performance-based compensation with additional bonuses and incentives

Structured onboarding and hands-on training

Ongoing coaching and mentorship

Opportunities to develop sales, communication, and business skills

Advancement opportunities based on performance

Competitive, team-oriented work environment

Build Experience That Moves You Forward

This position is a strong fit for someone who wants more than a traditional customer service role. You'll gain hands-on experience in customer relations, sales, communication, and account management while working in an environment where performance and development are recognized.