Customer Relations Representative

Widmann Insurance Agency

Customer Relations Representative

Gilbert, SC
Full Time
Paid
  • Responsibilities

    Benefits:

    License reimbursement

    Bonus based on performance

    Competitive salary

    Flexible schedule

    Opportunity for advancement

    Paid time off

    Training & development

    ROLE DESCRIPTION: As an Customer Relations Representative for Widmann Insurance Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

    Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

    RESPONSIBILITIES:

    Establish customer relationships and follow up with customers, as needed.

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

    Promote successful and long-lasting customer relations.

    QUALIFICATIONS:

    Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

    Experience managing client relationships is preferred

    Interest in marketing products and services based on customer needs

    Excellent communication skills - written, verbal, and listening

    Dedicated to customer service

    Able to anticipate customer needs

    Able to effectively relate to a customer