We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Interact with the sales lead to maintain and improve service and product knowledge • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary • Find patterns in customer complaints and bring them to the team for improvement • Record customer interactions and follow up on their experience with our company • Maintain customer accounts and update with new account information as needed Qualifications: • Previous work in a customer-facing position • Excellent active listening, interpersonal, and communication skills • High school graduate, G.E.D. recipient, or equivalent Compensation: 36,000 - 45000 yearly

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