Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today! Responsibilities: • Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved • Make accurate modifications to consumer policies depending on the information supplied • Manage inbound calls related to insurance policy concerns, customer complaints, and general queries • Verify new customers coverage and present policyholders with proof of insurance paperwork • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies Qualifications: • You must have previous customer service experience for this position • Basic knowledge of insurance policy procedures and schedules is preferred • Must have knowledge of Microsoft Office and customer relationship management software • Must possess exemplary interpersonal skills, communication skills, and active listening skills • High school diploma or GED equivalent needed Join our team if you possess the following qualifications: • Strong problem-solving skills • A humble attitude and a desire for personal growth • Ability to pass a background check • Obtain an insurance license and excel in selling appointments once licensed Compensation: $35,000 - $50,000+ yearly

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