Job Description

We are seeking a motivated and detail-oriented Customer Service Agent to join our New Orleans team. This role is ideal for individuals who enjoy assisting clients, solving problems efficiently, and representing a company with professionalism and confidence. You will serve as a key point of contact, ensuring a positive and seamless experience for our clients.

Responsibilities

• Respond to customer inquiries in a timely, professional manner

• Provide accurate information regarding services and internal processes

• Resolve customer concerns while maintaining a high standard of service

• Document interactions and maintain organized records

• Collaborate with internal departments to ensure client satisfaction

• Uphold company policies, quality standards, and service expectations

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!