We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries • Coordinate and arrange transportation operations efficiently to ensure the timely delivery of goods and materials • Track and monitor shipments closely to provide real-time updates to clients and internal teams within the area • Resolve issues and delays promptly by communicating effectively with drivers, warehouse staff, and customers • Keep accurate records of all transportation activities, including driver logs and delivery schedules • Improve efficiency and reduce costs by continuously optimizing routes and procedures Qualifications: • Must possess exemplary interpersonal skills, communication skills, and active listening skills • Must have graduated high school, received a G.E.D. or equivalent • Strong knowledge of customer interface and interaction Compensation: $15 - $17 hourly

• Coordinate and arrange transportation operations efficiently to ensure the timely delivery of goods and materials • Track and monitor shipments closely to provide real-time updates to clients and internal teams within the area • Resolve issues and delays promptly by communicating effectively with drivers, warehouse staff, and customers • Keep accurate records of all transportation activities, including driver logs and delivery schedules • Improve efficiency and reduce costs by continuously optimizing routes and procedures