We’re looking for a friendly and detail-oriented Customer Service Representative with strong administrative skills to join our team. If you enjoy helping people and thrive in a fast-paced environment, this could be the right fit for you. In this role, you’ll handle customer inquiries, assist with scheduling and coordination, manage administrative tasks, and help resolve service-related issues—always with a focus on delivering a great customer experience. The ideal candidate brings a background in customer support, strong communication and problem-solving abilities, and a positive, team-first attitude. If you’re looking for an opportunity with growth potential and a collaborative work culture, we’d love to hear from you. What We Offer: • Medical, Dental, and Vision insurance • Paid vacation and sick time • 401(k) retirement plan • Discounts on travel, entertainment, wellness, and gym memberships • Supportive and team-focused environment • Opportunities for growth and skill development Apply today and take the next step in your career with Vert Environmental. Responsibilities: • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Ensure customer account information is up-to-date • Identify common customer issues and bring them to the attention of the team • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction • Regularly meet with sales lead to receive the newest service and product knowledge • Answering phone calls • Calling clients and technicians • Scheduling field jobs with technicians, clients, and homeowners • Provide excellent customer service and maintain client relations • Data entry • Preparing and gaining work authorizations • Assist in acquiring billing information for clients and insurance companies Qualifications: • Previous work in a customer-facing position • Excellent active listening, interpersonal, and communication skills • High school diploma, G.E.D. or equivalent • Customer service experience required • Dispatching or scheduling experience a plus • Detail oriented • Must be able to work at a fast pace • Must live within daily driving distance of the office • In office position • Working right in the USA Compensation: $50,000 - $55,000 at plan

• Answering phone calls • Calling clients and technicians • Scheduling field jobs with technicians, clients, and homeowners • Provide excellent customer service and maintain client relations • Data entry • Preparing and gaining work authorizations • Assist in acquiring billing information for clients and insurance companies