Customer Service Assistant

Park 6 Logistics

Customer Service Assistant

Riverside, CA +4 locations
Full Time
Paid
  • Responsibilities

    Job Description

    Park 6 Logistic is seeking a motivated and detail-oriented Customer Service Assistant to support our daily operations and client communications. This role plays a key part in ensuring a smooth customer experience by handling inquiries, coordinating information, and assisting internal teams. The ideal candidate is organized, proactive, and comfortable working in a fast-paced professional environment.

    Responsibilities

    • Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner

    • Assist with order tracking, shipment updates, and general service requests

    • Maintain accurate customer records and documentation

    • Coordinate with internal departments to ensure efficient issue resolution

    • Support administrative tasks related to customer service operations

    • Uphold company standards for service quality and communication

  • Qualifications

    Qualifications

    • Strong communication and interpersonal skills

    • Excellent organizational and time-management abilities

    • Ability to work effectively in a team-oriented environment

    • Professional attitude with a customer-focused approach

    • Proficiency with basic computer systems and office tools

    • Ability to adapt quickly and handle multiple tasks efficiently

    Additional Information

    • Competitive salary ($41,000 – $45,000 annually)

    • Growth opportunities within a stable and expanding company

    • Supportive and professional work environment

    • Skill development and hands-on industry experience

    • Full-time, consistent schedule

  • Locations
    Scottsdale, AZ • Riverside, CA • Miami, FL • Dallas, TX • Fort Worth, TX