Summary: Assists Customer Service team with order entry, order management and administrative tasks to ensure customer deadlines are met.

 Key Responsibilities:

• Review and send order verifications to representatives.
• Create Tickets for returns and replacements orders.
• Obtain packing slip and freight quotes from shipping department.
• Assist reps with lead time inquiries, expedited order requests, tracking information, copies of invoices, and other requests.
• Assist Order Entry and Quotes with configuring part numbers.

Required education, experience & skills:

• Strong Analytical skills
• Excellent digital literacy (Microsoft Word, Excel, etc.),
• Ability to work with detail, proven math skills
• Excellent written, verbal, and interpersonal skills
• Be able to type 45+ WPM
• Ability to comprehend technical details and technical literacy
• Associates or Bachelors degree from an accredited college

Preferred education, experience & skills:

• Bachelors of Business Administration from an accredited university