Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction • Regularly meet with sales lead to receive the newest service and product knowledge • Respond to customer inquiries, product and service questions, and customer complaints Qualifications: • Excellent active listening, interpersonal, and communication skills • High school diploma, G.E.D. or equivalent • Previous work in a customer-facing position Compensation: $40,000 - $55,000 yearly

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