Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary • Respond to customer inquiries, product and service questions, and customer complaints • Communicate frequent customer suggestions to the team to troubleshoot • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Dispatch and coordinate with all members of the team Qualifications: • Display strong communication skills, active listening skills, and personal skills • Strong knowledge of customer interface and interaction • Experience with Jobber • Landscape knowledge is preferred but not required Compensation: $22+ DOE

• Dispatch and coordinate with all members of the team