CANDIDATES MUST HAVE AN INSURANCE LICENSE IN THE STATE OF TEXAS AND HAVE EXPERIENCE IN THE INSURANCE INDUSTRY TO BE CONSIDERED FOR THIS POSITION. Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Ensure customer account information is up-to-date • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed • Find patterns in customer complaints and bring them to the team for improvement • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction Qualifications: • Experience working in a customer-oriented atmosphere • High school graduate, G.E.D. recipient, or equivalent • Must possess exemplary interpersonal skills, communication skills, and active listening skills • MUST HAVE AN INSURANCE LICENSE IN THE STATE OF TEXAS • MUST HAVE EXPERIENCE IN THE INSURANCE INDUSTRY Compensation: $32,000+ Depending on Experience

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