We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! Responsibilities: • Regularly meet with sales lead to receive the newest service and product knowledge • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary • Communicate frequent customer suggestions to the team to troubleshoot • Create records of customer interactions and follow up to ensure all questions have been answered • Maintain customer accounts and update with new account information as needed Qualifications: • Display strong communication skills, active listening skills, and personal skills • High school graduate, G.E.D. recipient, or equivalent • Previous work in a customer-facing position Compensation: $40,000 - $45,000 yearly
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