Customer Service Associate

Sansom Staffing

Customer Service Associate

Plymouth, MN
Full Time
Paid
  • Responsibilities

    Customer Service Representative

    • Global Automation company located in Plymouth, MN
    • Leaders that care
    • Contract to hire
    • In office positions 100%

    Schedule:  Monday - Friday 8 am - 5 pm

    Pay $22-$24

    Job Summary

    Serve as the primary liaison for distributors once orders are placed—handling order tracking, status updates, and ensuring seamless fulfillment across departments.

    Key Responsibilities
    • Monitor and manage post-order communications with distributors—via phone, email, or CRM.

    • Collaborate with logistics, finance, inventory, and operations to resolve issues and meet delivery expectations.

    • Maintain detailed distributor order records using CRM or order management systems.

    Qualifications
    • Experience: 1-3 years in order management, customer service, or distributor support—preferred

    • Skills:

      • Excellent verbal and written communication

      • Detail-oriented with strong problem-solving skills

      • Familiarity with CRM/order management systems (SAP a plus)

     

    Apply today and work for this amazing company!!