Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Customer Service / Backup Graphic Designer

Do you want a career in a creative and casual work environment?

Does the idea of seeing your work as you’re driving to work seem rewarding and exciting?

Are you a friendly extrovert that likes talking to people?

Do you have experience in customer service or sales?

Do you want to work with a team that earns a 5 -star Google rating and was recognized by Columbus CEO Magazine as a Best of Business sign company?

As a FASTSIGNS of Dublin Customer Service Representative, you will be the initial contact with current customers as well as prospective customers at our FASTSIGNS Center. You will work with customers through email, telephone, and in-person. The majority of time with clients is spent answering questions, order taking, receiving payment, and presenting signage to clients when they pickup them up. You will leverage any Design Experience you have in guiding effective signage designs that you translate into written instructions to be followed by our production designer. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.

Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Prior industry sales or design experience is helpful, but not necessary. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, greet customers by phone, email and in-person consultatively making recommendations to customers. At times you may be designing the signage your customer requests. The position is involved in team meetings, execute business and help influence the success of our FASTSIGNS of Dublin center.

If this sounds like you, then we encourage you to Apply now!

Customer Service RESPONSIBILITIES

Greet customers on the phone or in person.

Help customers identify signage that meets their needs and enter estimates/orders into our point-of-sale system to enable design and production to produce the signage you helped the customer envision.

Help customers with any issues including taking payment and sign pickups.

Assist FASTSIGNS Outside Salespeople and owner as needed which at times includes design help.

Quality control signage and present them to customers.

Cross-train in Design to learn the process and help out when needed

MINIMUM QUALIFICATIONS

Outgoing and confident personality with a sense of urgency

Proficient in Adobe Illustrator or similar software

Ability and willingness to learn new things

Ability to effectively multi-task while working in an often fast-paced environment

BENEFITS -- FASTSIGNS of Dublin values our employees and offers an extraordinary set of benefits with a small company atmosphere:

Regular full-time schedule 8:30-5 with weekends off

Paid time off / Holidays (paid)

Company supported group-rated Medical Insurance

Matching 401k

Casual and creative work environment with one-on-one training

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.