Customer Service Cashier

Pets on Broadway

Customer Service Cashier

Portland, OR +1 location
Full Time
Paid
  • Responsibilities

    As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a listening ear, and all their needs met.

    Key Responsibilities:

    1. Answer product questions and handle returns with ease.
    2. Assist customers to their cars with a smile.
    3. Bring energy and enthusiasm to help customers find the perfect products.

    Qualifications:

    • Excellent Communicator: Clear and effective in all interactions.
    • Customer Savvy: Skilled in handling complex and challenging customer interactions.
    • Dependable: Consistently reliable with a strong attendance record.
    • Self-Starter: Motivated with keen attention to detail, quality and presentation
    • Instruction Follower: Able to read, understand and act on verbal and written directions.
    • Flexible: Adaptable schedule to meet store needs.
    • Punctual: Adheres to work schedules and attendance policies.

    Physical Requirements:

    • Required to work for extended periods of time in direct contact with a variety of animals while potentially exposed to dust, dander, and other allergens.
    • Frequently required to work around potentially toxic chemicals associated with certain pet care products.
    • Consistently required to stand, reach, grasp, twist and turn, talk, listen and hear, use telephone and walkie-talkie, and make repetitive motions with hands and feet.
    • Frequently required to walk, stoop, bend, kneel/squat, fine finger manipulation, and push/pull.
    • Occasionally required to climb ladders.
    • As needed, the position may require sitting, crawling, driving, and climbing stairs.
    • Frequently required to lift up to 40 pounds without assistance.
    • Work performed requires medium physical strength.
    • Consistently required to use near and peripheral vision, in addition to depth perception.

    Why You'll Love Working Here:

    • Diverse Interactions: Meet a variety of our cities' pet-loving personalities.
    • Growth Opportunities: We value new ideas and offer chances to take on new responsibilities.
    • Constant Learning: Participate in frequent training to stay updated and improve pet care.
    • Autonomy Celebrated: Take charge of tasks with minimal supervision.
    • Feedback Culture: Receive regular feedback to help you grow.
    • Community Impact: Support local rescues and non-profits through fundraising and volunteer opportunities.
    • Competitive Pay: Always starting above minimum wage and yearly raises based on performance.
    • Health Benefits: 70% coverage of full Kaiser health care for full-time employees.
    • Work-Life Balance: Enjoy paid time off and support for gym memberships and commuting options.
    • Pet Care Discounts: Get great discounts to provide the best care for your pets as well as veterinary care reimbursement.

    This position is scheduled to begin mid-August.

    Please - no phone calls or drop-ins to the store about the position. It may even hurt your chances of getting a job offer. If we think you might be a good fit, we'll be in touch ASAP.

  • Locations
    Portland, OR • Hillsboro, OR