Benefits:

Bonus based on performance

Competitive salary

Paid time off

Training & development

We are seeking a Service Coordinator to join our growing team to provide knowledgeable recommendations about our services to clients and to work closely with the Service Manager. The ideal candidate is confident, detail-oriented, with sincere interest in ensuring customer satisfaction. This is a Construction type Business.

Full-time on-site Responsibilities

• Assessing clients needs
• Explaining to clients how our services can resolve their issue
• Resolve service issues that arise
• Answering phone calls and emails
• Scheduling Appointments
• Working closely with the Service Manager to finalize scheduling
• Maintain and track clients service records through our POS software
• Staying Current on our services offered and pricing policies

Requirements

• Confident communicator
• At least 1 year experience in customer service or related field
• Strong work ethic
• Familiarity with computer systems and ability to learn various software
• Proven ability to work on a team
• Creative problem solving

Education

HS Diploma and 2 Years College or Some College and Experience