Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Customer Service Coordinator
About the Role:
As a Logistics Coordinator at Freight Wizards, you'll become an expert in a specialized mode of transportation (such as Full-Truckload, Less-Than-Truckload, or Drayage). You'll be a vital resource that will support daily shipment activities for our sales team, ensuring smooth operations and helping to grow the business.
What’s in it for You:
Competitive Pay: Starting at $16-20.00/hr
Comprehensive Benefits: Health, dental, and vision coverage that fits your needs
Career Advancement: Opportunities for career growth with clear, structured career paths.
Referral Bonuses: Earn bonuses for referring talented individuals to join the team.
What You’ll Be Doing:
Become a go-to expert on all administrative tasks related to your assigned accounts.
Document and manage tasks in our internal systems to ensure everything stays on track.
Schedule and coordinate shipments from pickup to delivery.
Help resolve any shipping issues with professionalism and efficiency.
Provide exceptional customer service to both internal teams and external clients.
Assist with billing and payment processing as needed.
What You Need:
Customer service experience
Be punctual (work starts at 7:00 A.M. on-site)
A strong work ethic with a history of excellent attendance.
Outstanding verbal communication skills, both in-person and over the phone.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to take ownership of tasks and see them through to completion.