Benefits:

Bonus based on performance

Flexible schedule

Training & development

BENEFIT/PERKS

Competitive Compensation

Part-Time, 25 hours per week, may include Saturdays

WHAT YOU BRING TO THE TABLE

Previous retail customer service or sales experience, including but not limited to:

Ability to translate customer requirements into final products or services

Multitasking: must have the ability to process multiple requests/projects simultaneously

Effective verbal and written communication skills

Strong attention to detail

Outstanding time management and organizational skills

Proficiency with Microsoft Office applications, Google Suite, and Windows is preferred

Ability to work flexible hours

WHAT WE EXPECT OF YOU

Assist customers with shipping and packaging services

Assist customers with their needs in person, through email, and by phone

Process customer sales through the point-of-sale system

Upsell, cross-sell, and actively participate in marketing and promotional initiatives

Open and close the center, which includes cash registers, computers, and other center systems

Assist management in maintaining, ordering, and stocking inventory

Interact with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff

Sort and deposit mail in private mailboxes

Capture, complete tasks, and organize Virtual Mail

Maintain the center consistent with established standards

JOB REQUIREMENTS, INCLUDING PHYSICAL AND SAFETY

A high school diploma or equivalent

Valid driver’s license

Must be able to stand behind a sales counter for extended periods of time (60+ minutes)

Must be able to lift at least 50 pounds

Must be able to communicate clearly with customers by email, telephone, and in person

Must perform all duties in a safe and efficient manner

COMPANY OVERVIEW

PostNet IL106 has been in business since 1992 and, through the years, has continued to support Lake Forest, Lake Bluff, and the surrounding communities by providing small businesses and consumers with high-quality printing and shipping solutions that make life easier.

Each franchise is independently owned and operated by local owners who are keenly focused on helping the businesses and individuals in their community succeed.

At PostNet, our people enable us to achieve our purpose.

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.