Customer Service Install Coordinator

Window World of Penn/Ohio

Customer Service Install Coordinator

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Window World seeks energetic and customer centric individual to fill role of Customer Service Install Coordinator at our Pittsburgh Window World location. Join the Moran family and their team to help create a lifelong experience for our customers. The Moran family and their group of seven Window World locations offers you a family culture where you will feel right at home. Get training and ongoing support to help you grow in your position!

    THIS IS NOT A REMOTE POSITION.

    Incentives based on measurables and attendance

    Group team building quarterly meet-ups

    Weekly meet ups with your team to talk about ideas, issues, & solutions

    Yearly family picnics/parties to meet all of our 7 store’s team members

    Benefits:

    401(k) with matching

    Health insurance

    Dental insurance

    Vision insurance

    Paid time off

    Paid Holidays

    Professional development assistance

    Employee discount

    Job Responsibilities:

    Manage the schedule of our installation teams

    Set the installation schedule with the goal of optimum product installation daily within a manageable distance

    Contact our valued customers to schedule their installation

    Maintain communication between customers and installation teams

    Manage loading lists of product and accessories to schedule installation, making sure all inventory is on hand and ready to install

    Researching and pulling permits for projects

    Qualifications:

    Pleasant personality with energetic spirit

    Prior customer service experience is essential

    Prior data entry skills are preferred

    Strong attention to detail

    Ability to learn and adapt quickly