Benefits:

Bonus based on performance

Paid time off

Training & development

Operations & Customer Experience Coordinator (Pathway to Licensed Agent)

Are you a high-energy communicator looking for a career with a clear ladder to success?

We are looking for a motivated individual to join our local Allstate agency as an Operations Coordinator. You will be the "Engine Room" of our office—the vital force that keeps our daily workflows moving and our customers feeling cared for.

A Day in the Life: If you’re the kind of person who thrives in a fast-paced environment where the phone is always ringing and the day flies by, you’ll love this role. This is a high-activity position with significant "talk time" and digital multitasking.

The 90-Day Launch Pad

We believe in promoting from within. Your first 90 days will focus on mastering the operational "Engine Room" of the agency. After a successful 90-day performance review, you will have the opportunity to:

Level Up: Obtain your Property & Casualty (P&C) Insurance License (sponsored by the agency).

Earn More: Receive an immediate pay raise upon licensing.

Unlock Bonuses: Gain access to monthly retention bonuses and uncapped commission opportunities.

Key Responsibilities

Work the Workflow: Actively resolve voicemails, emails, and messages by delegating or creating "To-Dos" for the team.

The Morning Sprint: Own the 8:00 AM report sequence (Cancellations, Renewals, and Terminations) to keep the agency ahead of the curve.

Air Traffic Control: Use EAgent to route complex service and sales requests to the appropriate licensed team member.

High-Activity Outreach: Manage heavy inbound and outbound call volume with a warm, cheerful, and professional attitude.

Client Care: Handle non-licensed service requests like ID cards, billing questions, and celebrating client milestones.

Job Qualifications

Communication Powerhouse: You love talking to people and have a "service heart."

Multi-tasking Ninja: You can juggle digital reports and phone calls without breaking a sweat.

Goal-Oriented: You are motivated by a clear 90-day path to professional licensing.

Tech-Savvy: Comfortable navigating software systems and learning new digital tools quickly.

No Experience Required: We will train the right person from the ground up!

Benefits

Get Paid to Learn: Comprehensive, paid on-the-job training via Allstate University.

Clear Career Path: Direct track to licensing, professional growth, and pay raises.

Performance Rewards: Monthly bonuses and uncapped commissions after the 90-day promotion.

Positive Work Environment: Join a supportive local team that values "Good Work and a Good Life."

Disclosure: Employment is with an Allstate Exclusive Agent who is an independent contractor, not with Allstate Insurance Company directly.

Ready to start your journey? Apply today!

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.