Job Description

GG Media is seeking a dedicated Customer Service Liaison to serve as the primary point of contact between our clients and internal teams. This role is essential for ensuring a seamless experience, addressing client inquiries, and maintaining strong professional relationships.

Responsibilities

• Serve as the main point of contact for client communication.

• Respond promptly to inquiries and resolve client issues efficiently.

• Coordinate with internal departments to ensure client needs are met.

• Maintain accurate records of client interactions and feedback.

• Assist in identifying opportunities for process improvements.

Qualifications

• Excellent verbal and written communication skills.

• Strong organizational and problem-solving abilities.

• Ability to work independently and as part of a team.

• Professional attitude and commitment to client satisfaction.

• Willingness to learn and adapt to evolving processes.

Additional Information

• Competitive salary ($49k - $52k).

• Opportunities for career growth and skill development.

• Supportive and collaborative work environment.

• Paid time off and flexible work arrangements.

• Comprehensive training and resources to succeed in your role.