Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Children’s Lighthouse Parker is looking for a warm, energetic, and highly organized Customer Service Manager to join our leadership team! This role is perfect for someone who loves building relationships, helping families, and creating an exceptional experience from the very first tour through enrollment and beyond.

What You’ll Do

Greet and assist prospective and current families

Lead tours and help families through the enrollment process

Answer phones, emails, and parent inquiries professionally and promptly

Support family retention and customer satisfaction initiatives

Maintain student records and enrollment documentation

Assist with marketing, community outreach, and events

Support center leadership with administrative and operational tasks

Create a welcoming, positive, and professional front-office environment

What We’re Looking For

Strong communication and customer service skills

Friendly, positive, and professional attitude

Excellent organization and multitasking abilities

Experience in childcare, education, hospitality, sales, or customer service preferred

Comfortable using computers, email, and office software

Passion for working with families and children

Why Join Children’s Lighthouse?

Supportive and family-focused work environment

Opportunity to make a meaningful impact in children’s lives

Professional growth opportunities

Competitive pay based on experience

Positive team culture

If you are passionate about customer service and love helping families find the perfect educational environment for their child, we would love to meet you!

Apply today and become part of the Children’s Lighthouse Parker family!