Customer Service Manager

FASTSIGNS #104501

Customer Service Manager

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Training & development

    FASTSIGNS #104501 is hiring for a Customer Service Representative to join our team!

    Benefits/Perks:

    Competitive Pay

    Paid Vacation and Holidays

    Performance Bonus

    Ongoing Training Opportunities

    A Successful FASTSIGNS Customer Service Manager Will:

    Be the initial contact with current as well as prospective customers in our FASTSIGNS Center

    Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders

    Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center

    Strive for customer satisfaction with customers by being responsive over email, telephone, in-person and at their place of business

    Build long-lasting relationships by turning prospects into long term clients

    Ideal Qualifications for FASTSIGNS Customer Service Representative:

    2-3 years of retail or counter sales experience preferred

    Must own or have access to a car

    Able to work in a small dynamic team

    High school diploma or equivalent

    Outgoing, responsive, eager to learn and has the ability to build relationships

    Great listening and organization skills; basic project management skills

    Ability to sit for long periods (4 hours or more)

    Ability to view a computer screen for long periods (4 hours or more)

    Ability to work under pressure to output high volume, high-quality work

    Willing to join the team in production/installations

    Willingness to learn sign design (Adobe) and production (large format printing)

    Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.