Customer Service

Mcduffies Of Scotland Inc

Customer Service

Clarence, NY
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Paid time off

    Location: McDuffies Bakery – Clarence, NY Position Type: Part-Time Schedule: Approximately 4 days per week, primarily afternoon shifts plus Saturday opening shifts

    Join Our Team at McDuffies Bakery! McDuffies Bakery is a family-owned bakery serving Western New York since 1976. We take pride in providing outstanding customer service while offering our customers delicious baked goods, frozen meals, pot pies, soups, and specialty products. We are looking for a friendly, dependable, and customer-focused team member to join our Clarence location.

    Position Responsibilities:

    Greet and assist customers in a friendly and welcoming manner

    Help customers with purchases and provide excellent customer service

    Answer questions and offer recommendations about our products, including:

    Fresh baked goods

    Frozen pot pies and meals

    Soups and specialty items

    Develop knowledge of McDuffies products and ingredients

    Operate the register and process customer transactions accurately

    Package products and prepare customer orders

    Keep displays stocked, neat, and attractive

    Assist with maintaining a clean and organized store environment

    Help with light cleaning and other assigned duties

    Qualifications:

    Previous customer service experience preferred

    Friendly, outgoing personality with strong communication skills

    Comfortable interacting with customers and answering questions

    Dependable and punctual

    Ability to work independently and as part of a team

    Ability to stand for extended periods and lift up to 25 pounds

    Willingness to learn about our products and make recommendations to customers

    Schedule:

    Approximately 4 days per week

    Primarily afternoon shifts

    Saturday opening shift required

    What We Offer:

    Flexible part-time schedule

    Friendly family-owned work environment

    Employee discount on products

    Opportunity to work with a local business that has been serving the community since 1976

    401 K

    To Apply: Apply in person at McDuffies Bakery – Clarence, or send your resume/contact information for consideration.

    "Join our team and help bring a little sweetness (and a few pot pies) to our customers’ day!"