Customer Service & Office Support Specialist

INTERACTION 24 LLC

Customer Service & Office Support Specialist

Sumter, SC
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Training & development

    Job Description

    InterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity.

    This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities.

    If you're someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.

    Key Responsibilities

    Handle inbound customer inquiries via phone and email (orders, shipments, product availability)

    Enter and process customer orders, purchase orders, and inventory data accurately

    Resolve customer issues and follow up to ensure completion

    Maintain organized customer and vendor records

    Support the sales team with order tracking and communication

    Draft professional emails and internal correspondence

    Assist with general office duties (filing, scheduling, documentation)

    Requirements

    Bilingual (English / Spanish) required

    2+ years of experience in customer service, data entry, or office support

    Proficiency in Microsoft Office (Excel, Word, Outlook)

    Strong attention to detail and accuracy

    Comfortable speaking with customers (phone interaction ~20–30% of role)

    Strong written and verbal communication skills

    Reliable and professional with a strong work ethic

    Preferred (Nice to Have)

    Experience in wholesale, distribution, or logistics environments

    Experience working in a small office setting

    Why Join

    Full-time, stable position (not contract)

    Benefits included

    Consistent Monday–Friday schedule

    Opportunity to grow within the company

    Apply Today

    If you’re looking for a stable role where you can contribute and grow, we’d love to hear from you.